Shipping & Delivery Policy
Last updated: October 17, 2026
This website, mednotesguide.com, and the Med Notes Guide study guides are operated by Thrive on Naturals LLC, a limited liability company based at 32 N Gould St, Sheridan, WY 82801, USA ("we", "us", "our"). Questions about this policy can be sent to support@mednotesguide.com.
All Med Notes Guide products are digital. Nothing is shipped physically and there are no shipping charges.
How delivery works
After your payment is confirmed, you are taken to a confirmation page with your access, and an email with your access link is sent to the email address you entered at checkout. Your study guides open in Google Drive, where you can read them online or download the PDF files to your phone, tablet or computer.
Delivery time
Access is normally delivered within a few minutes of successful payment. In rare cases, such as payment-confirmation delays, it can take up to 24 hours.
Did not receive it?
Check your spam, promotions and updates folders, and make sure the email address you entered was correct. If you still cannot find your access, write to support@mednotesguide.com with your name and order details and we will resend it.
Availability
Our products are available to customers worldwide. Payments are accepted in US dollars (USD).