Privacy Policy
Last updated: 28 September 2026
This website, mednotesguide.com, and the Med Notes Guide study guides are operated by Workzlab LLP ("we", "us", "our"). Questions about this policy can be sent to support@mednotesguide.com.
This policy explains what personal information we collect when you visit mednotesguide.com or buy from us, and how we use it.
1. Information we collect
- Order details you give us at checkout: your name, email address, phone number (where asked) and the product you bought.
- Payment information is collected and processed by our payment partners, Cashfree Payments (INR orders) and Stripe (USD orders). We receive confirmation that a payment succeeded, but we do not receive or store your full card, UPI or bank details.
- Website usage data such as pages visited, device and browser type, collected through cookies and similar technologies, including the Meta (Facebook) Pixel and Conversions API, which help us measure and improve our advertising.
- Messages you send us by email or social media.
2. How we use it
- To process your order and send you access to your purchase.
- To provide customer support and respond to your questions.
- To measure how our website and advertising perform, and to show relevant ads.
- To meet legal, tax and accounting obligations and to prevent fraud.
3. Sharing
We do not sell your personal information. We share it only with service providers who help us run the business, such as our website and checkout platform (FlexiFunnels), our payment partners (Cashfree Payments and Stripe), our email delivery provider, Google (for file delivery via Google Drive) and Meta (for advertising measurement), and where the law requires it.
4. Cookies
We use cookies for checkout, analytics and advertising measurement. You can block or delete cookies in your browser settings. Some parts of the site, such as checkout, may not work without them.
5. Data retention and security
We keep order records for as long as needed to provide your purchase and to meet legal and tax requirements. We use reasonable safeguards to protect your information, though no online system is completely secure.
6. Your choices
You can ask us to access, correct or delete your personal information, or to stop marketing emails, by writing to support@mednotesguide.com. We will respond within a reasonable time and as required by applicable law, including India's Digital Personal Data Protection Act, 2023 and, for US residents, applicable state privacy laws such as the California Consumer Privacy Act.
7. Children
Our products are intended for medical and healthcare students. We do not knowingly collect personal information from children under 18 without parental consent.
8. Changes
We may update this policy from time to time. The latest version will always be on this page.